Introduction
Dibedu.com is committed to safeguarding your privacy and ensuring your personal information is protected. This Privacy Policy outlines how we collect, use, and share your personal information when you interact with our website or services. By using Dibedu.com, you agree to the practices described in this policy.
Personal Information Collection
We collect personal information to provide you with our services, enhance your user experience, and comply with legal obligations. Below are the categories of personal information we may collect and their respective purposes:
1. Device Information
- Examples of Collected Information:
Web browser version, IP address, time zone, cookie data, viewed pages or products, search terms, and site interactions. - Purpose of Collection:
To ensure optimal site performance, analyze site usage, and enhance the user experience. - Source of Collection:
Automatically collected through cookies, log files, web beacons, tags, and pixels.
2. Order Information
- Examples of Collected Information:
Name, billing address, shipping address, payment details (e.g., credit card numbers), email address, and phone number. - Purpose of Collection:
To process orders, manage payments, arrange shipments, issue invoices or confirmations, and communicate with you about your transactions and preferences. - Source of Collection:
Provided by you during checkout or account creation.
3. Customer Support Information
- Examples of Collected Information:
Details provided during customer support interactions, such as email correspondence or chat transcripts. - Purpose of Collection:
To address your queries, resolve issues, and improve customer service. - Source of Collection:
Provided directly by you.
Minors
Dibedu.com does not knowingly collect personal information from individuals under 18 years of age. If you believe your child has provided personal information, please contact us at support@dibedu.com to request its removal.
Use of Personal Information
We use your personal information to:
- Deliver and improve our services.
- Process payments and ship orders.
- Provide updates about new products, services, or promotional offers.
- Comply with legal requirements and prevent fraudulent activities.
Sharing of Personal Information
We share your personal information with trusted service providers to help fulfill orders, process payments, and improve our services. These partners are obligated to maintain the confidentiality of your data.
Behavioral Advertising
We may use your personal information to provide personalized advertising and marketing communications. For example, targeted ads may appear based on your browsing and purchasing history.
Legal Compliance
If you reside in the European Economic Area (EEA) or California, you have additional rights under GDPR and CCPA:
GDPR (EEA Residents)
You have the right to:
- Access, update, or delete your personal information.
- Request data portability to another service provider.
- Object to processing based on automated decision-making.
CCPA (California Residents)
You have the right to:
- Know what personal information we collect about you.
- Request updates, corrections, or deletion of your data.
- Appoint an authorized agent to act on your behalf.
To exercise these rights, please contact us at support@dibedu.com.
Cookies
Cookies enhance your browsing experience by remembering preferences, login details, and region settings. We use the following types of cookies:
- Functional Cookies: Ensure the website operates smoothly.
- Performance Cookies: Measure site performance and user behavior.
- Advertising Cookies: Deliver personalized ads.
- Social Media/Content Cookies: Allow content sharing and interaction with social media platforms.
You can manage or disable cookies through your browser settings.
Data Retention
We retain your personal information as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
Automated Decision-Making
Dibedu.com does not use fully automated decision-making processes that significantly affect users.
Contact Us
For questions about this Privacy Policy or to exercise your rights, please contact us:
- Email: support@dibedu.com
- Phone: +90-212-5529490
Dibedu.com reserves the right to update this Privacy Policy as needed. Any changes will be posted on this page with a revised “Last Updated” date.